Legal Issues
Last updated: [DATE — to be confirmed with client]
When you book a treatment or apply to join our team, we collect the details you provide in the form: name, contact details, your resort and residence address, booking preferences, and any notes you choose to share (for example injuries or allergies, and the health confirmations required for under-18s and pregnancy). Recruitment applications additionally include your country, experience and anything you tell us about yourself.
We process booking data to perform the service you request, and health confirmations for your safety with your explicit consent given at booking. We keep booking records only as long as needed for operational and legal purposes, and recruitment applications for the current season unless you ask us to delete them sooner.
This website does not set advertising or analytics cookies, and it makes no requests to third-party services — fonts and all other assets are hosted on our own domain. Form submissions travel directly to our mailbox.
Your booking details are shared only with the therapist assigned to your treatment. Alpine Care operates as a branch of Control Tower International, which provides our operational infrastructure.
Under the GDPR you may request access to, correction of, or deletion of your personal data at any time. Contact support@alpinecare.net and we will respond promptly. You also have the right to lodge a complaint with your data protection authority (in France, the CNIL).
Note: working draft for client review — data controller identity, registered address and retention periods to be confirmed before launch.
